Delete your Feeling Yachty account
You can delete your Feeling Yachty account, the one you use on feelingyachty.com and in the Feeling Yachty app for iPhone and Android, here, in the app, or by email. Deleting it is permanent.
What is deleted
- Your sign-in: email and password, and any Google or Apple sign-in link.
- Your profile: name, phone, photo, language and notification settings.
- Your saved boats and preferences.
- Every signed-in session on the website and in the app, and the phone push tokens the app registered.
What is kept, and why
- Bookings and payments (amounts, dates, boat, payment references) and signed charter agreements, for tax, accounting and chargeback rules: up to 7 years in the United States and 5 years in Panama. Your name, email, phone and notes are taken off them.
- Your contact record in our CRM (GoHighLevel) keeps the booking and conversation history for those records. It is detached from your login and every tag is removed from it, so it is not used for marketing.
- Messages you sent to the team stay in the team inbox.
- Stripe, our card processor, keeps its own payment records under its own policy.
When an account cannot be deleted yet
While a paid charter has not sailed, while a payout to a boat owner is open, or for a team account. The page tells you which one applies; cancel under the normal policy or contact us.
In the app
Open the Feeling Yachty app, go to Profile, then Delete account.
Ask us to delete it
Signed out, or lost the app? Sign in to delete it yourself, or send the email on the account below. We confirm by replying to that address before anything is deleted, and finish within 30 days.
Or email [email protected].